Privacy Policy

Effective Date: [16 / 06 / 2025]

This Privacy Policy explains how Hoptech ("we") collects, uses, and protects your personal information when you access or make purchases on our site: hoptech.id ("Site").

1. Information We Collect

When you visit or shop on our site, we may collect the following information:

Name, shipping and billing address
Email address and telephone number
Payment information (processed securely through a payment gateway)
Order history and shopping preferences
Device information (IP address, browser, cookies)

2. How We Use Your Information

The information we collect is used to:

Process your orders and payments
Provide order status updates and customer service
Sending promotions or information (if you agree)
Improve service quality and user experience
Maintain transaction security and prevent fraud

3. Sharing Your Information

We only share your information with trusted third parties for the following purposes:

Payment process (2C2P)
Shipping (J&T)
Analytics and marketing tools (Google Analytics, Meta Pixel)

We do not sell or rent your personal data to any party.

4. Cookie

We use cookies to:

Save preferences and shopping cart contents
Analyzing site performance
Providing a more personalized shopping experience

You can disable cookies through your browser settings.

5. Your Rights

You have the right to:

Access, update, or delete your personal data
Refuse to receive promotional emails from us
Request a copy of your data or restrict the processing of your data (if applicable)

Please contact us to make a request regarding your personal data.

6. Data Retention

We retain your order data for as long as necessary for operational purposes or as required by law, unless you request deletion.

7. Policy Changes

This Privacy Policy may be updated from time to time. The most recent version will always be available on this page with an updated effective date.

8. Contact Us

For questions or requests regarding the privacy policy, you can contact us via:

📧 Email: -
📱 WhatsApp: -
🕒 Operating Hours: Monday–Saturday, 8:30 AM – 5:30 PM WIB